23rd of November 2008 / Serving Oregon & Southwest Washington since 1959

Why Israel must kvetch

By David Suissa

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If there’s one question I’ve heard a thousand times from Jews all over, it is this: Why is Israel so bad at PR? I know that when Jews ask me that question, they’re also saying, “Suissa, you’re in the business, can’t you do something?”

One thing Jews are always peeved about is Israeli PR. We want to know why the world continues to hate us, why we can’t seem to get any credit for the good that we do, and why our image seems to get worse every year.

After many years of being immersed in the Israeli PR battle, I’ve concluded that we’re not likely ever to win it, and no, it’s not because of anti-Semitism.

It’s because of something in our genes.

This was brought home to me during Condoleezza Rice’s recent trip to the Middle East. Here’s a quote from a New York Times’ editorial on the result of her visit: “Her only accomplishment was persuading Mr. Abbas to resume peace talks with the Israeli prime minister, Ehud Olmert.”

Think about that. Israel suffers through thousands of bombs launched indiscriminately on its sovereign land from a territory it relinquished to its enemy, then finally decides it has had enough and enters that territory to try to stop the bombing, and while the bombs keep falling on Israel, who decides to throw a hissy fit and stop the “peace process”? It’s our “peace partner,” Mahmoud Abbas, who calls our efforts at self-defense “worse than a Holocaust” and compels Rice to visit him with hat in hand and plead with him to return to the peace table.

That is brilliant PR.

It’s also the kind of PR we never do. Why? Because the Jewish way is not to throw hissy fits but to look responsible. It’s in our genes:the gene of the stoic Israeli who can get things done without complaining.

Don’t get me wrong. Taking responsibility is a great thing. It helps you build countries. It’s just that in the snake pit of Middle East PR, it’s the kiss of death.

Arabs understand this; Jews don’t. Jews are task-oriented, not PR oriented.

It might be insane for any nation to tolerate thousands of bombs raining on its civilians, but to get so upset as to walk away from a peace table? That’s too irresponsible.

The Arabs have always known that the way to get the world’s sympathy is to studiously avoid responsibility—and constantly kvetch.

But listen to Prime Minister Ehud Olmert after his country suffered through months of bombings, including the recent brutal murder of Jewish students in Jerusalem: “Despite terrorism and despite the pain, we are not relinquishing the monumental task of making another dramatic step that can bring us closer to building the foundations for true peace between Israel and the Palestinians.”

Those are the words of a taskmaster, not a PR meister.

What creates good PR is pessimism, not optimism: being offended, not accommodating. Smart PR is geared to the people who spend nanoseconds thinking about your cause, which is about 99 percent of the planet. Those people don’t look at your body of facts; they look at your body language.

When your body language shows no emotion, when you don’t even react to being stabbed in the back, you look guilty. In the Middle East, the way to fight the PR battle is not to stay calm, but to show more outrage than your enemy.

Sometimes I fantasize about being Israeli prime minister for a day, just so I could hold a press conference and say stuff like this to the world: “How would your country feel if two of your cities had been terrorized by 7,000 bombs since September 2001? Would you preach restraint? As the leader of a sovereign country, my first responsibility is to protect the safety of my people. I report to them. Until our peace partner Mr. Abbas starts to teach the language of peace to his people and shows that he’s dead serious about fighting terrorism, we are very pessimistic about any peace process.”

No matter how responsibly Israel acts, Palestinians are always kvetching. And the more they kvetch, the less they feel like doing or building anything. Maybe Israel should give the Palestinians a taste of their own medicine and force them to grow up. And if they choose to remain history’s biggest crybabies, at least they’ll have a harder time blaming us for their misery.

If you ask me, it’s the responsible thing to do.

David Suissa is an advertising executive who writes a weekly column for the Jewish Journal of Greater Los Angeles. He is also founder and editor-in-chief of OLAM Magazine, and founder of Meals4Israel.com, a fundraising arm for soup kitchens in Israel.